The Maribor Tourist Board is committed to making the website www.visitmaribor.si accessible by the Slovenian Act on the Accessibility of Websites and Mobile Applications (Official Gazette of the RS, no. 30/18) and Directive (EU) 2016/2102 of the European Parliament and the Council. This accessibility statement refers to the website www.visitmaribor.si.

Level of Compliance

This website partially conforms to the level AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.0, which are published at http://www.w3.org/TR/WCAG20/, due to the following exceptions:

• Video clips do not have captions available, and control management is not optimized as it depends on an external service (e.g., YouTube);
• Some information presented on the map may be inaccessible to screen reader users;
• Some textual content has poor color contrast against the background;
• Some images contain text that is difficult to read due to poor color contrast;
• Some images do not have complete alternative text (ALT);
• Certain content is transferred from social networks (Facebook and Instagram), where accessibility issues may arise (use of English terms, missing alternative text, etc.);
• The website uses the Adobe PDF format for some materials (access to this content is largely possible even without using this format, as the text is presented in HTML format). Due to the large number of PDF documents on the website, there may also be some deviations regarding text accessibility and content.

Preparation of the Accessibility Statement

This statement was prepared on August 19, 2020. The method used was the self-assessment of the public sector body, as described in the first paragraph of point (a) of Article 3(1) of Commission Implementing Decision (EU) 2018/1523. The statement was last updated and reviewed on September 15, 2020.

Feedback and Contact Information

Due to the frequent updates of content, visitors browsing the Visit Maribor website may encounter accessibility issues despite efforts to make all web pages as accessible and user-friendly as possible.

Reports of any non-compliance with the provisions of the Accessibility of Websites and Mobile Applications Act and requests for information in an accessible format can be sent by regular mail or email to the competent government authority that published the content in question.

In your message, please include:

• the nature of your accessibility issue,
• the desired format in which you wish to receive the information, and
• your contact details.

Enforcement Procedure

In the event that you identify non-compliance with the provisions of the Accessibility of Websites and Mobile Applications Act, you can file a complaint with the inspectors for the Information Society by regular mail or email at the following address:

Inspectorate of the Republic of Slovenia for the Information Society
Ministry of Digital Transformation
Davčna ulica 1
1000 Ljubljana

Phone: +386 (0)1 555 58 48
Email: gp.irsid@gov.si